Samsung Connect Home ET-WV522 User

  • Post last modified:April 30, 2023
  • Post category:Samsung

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Samsung Connect Home ET-WV522

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Getting Started

Read me first
Please read this manual before using the device to ensure safe and proper use.

  • Images may differ in appearance from the actual product. Content is subject to change without prior notice.
  • Before using the Wi-Fi hub, make sure it is compatible with your device.
  • The Wi-Fi hub’s performance may differ depending on the environment.
  • This product includes certain free/open source software. To see the instructions for viewing the open source license, go to the Samsung website (opensource.samsung.com).

Instructional icons
Samsung-Connect-Home-ET-WV522-3 Warning: situations that could cause injury to yourself or others.
Samsung-Connect-Home-ET-WV522-4 Caution: situations that could cause damage to your device or other equipment.
Samsung-Connect-Home-ET-WV522-5 Notice: notes, usage tips, or additional information.

About SAMSUNG Connect Home

The Samsung Connect Home is a Wi-Fi router that can connect your smartphone to your smart home appliances via Wi-Fi. You can also connect Internet of Things (IoT) devices to this Wi-Fi hub via the Samsung SmartThings Hub feature. For larger homes, you can connect more Wi-Fi hubs.

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Package contents
Check the product box for the following items:

  • Samsung-Connect-Home-ET-WV522-5 Wi-Fi hub
  • Ethernet cable
  • AC/DC adapter (hereafter “adapter”)
  • Quick start guide
  • The items supplied with the device and any available accessories may vary depending on the region or service provider.
  • The supplied items are designed only for this device and may not be compatible with other devices.
  • Appearances and specifications are subject to change without prior notice.
  • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.
  • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.

Device layout

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Indicator light
The indicator light alerts you to the Wi-Fi hub status.

Color Status
Green Power on, Working
Flashes green Booting/resetting the system
Flashes green and red Waiting for devices to connect
Flashes red Function error

Using the Wi-Fi hub

Connecting with a mobile device
To connect the Wi-Fi hub with a mobile device, you must install the Samsung Connect app on the mobile device. You can download the app from Galaxy Apps, Play Store, or App Store.

  • Visit www.samsung.com to see compatible devices with the Samsung Connect app.
  • You must register and sign in to your Samsung account to use the Samsung Connect app.
  • Supported features may vary depending on your mobile device and its operating system.
  • Wi-Fi hub Connect one end of the Ethernet cable to the hub’s WAN port (IN) and the other end to the modem’s LAN port. Connect the adapter to the Wi-Fi hub. The Wi-Fi hub will turn on and the indicator light will flash green. Use only Samsung-approved adapters (12 V/2.1 A or higher).
  • You can use the Wi-Fi hub only when you connect the Wi-Fi hub to an adapter.
  • If the Wi-Fi hub’s temperature exceeds 55 °C, the Wi-Fi hub’s internal fan will automatically activate. If the Wi-Fi hub overheats for a prolonged period, the Wi Fi hub may automatically turn off or reset. When this happens continually, disconnect the adapter from the Wi-Fi hub and contact a Samsung Service Center.
  • To save energy, unplug the adapter when not in use. The adapter does not have a power switch, so you must unplug the adapter from the electric socket when not in use to avoid wasting power. The adapter should remain close to the electric socket and be easily accessible while using it.
  • Mobile device Launch the Samsung Connect app on the mobile device. The Wi-Fi and Bluetooth features will activate automatically and search for available devices.
  • The Wi-Fi hub will be detected automatically. Tap ADD NOW. If the Wi-Fi hub is not detected, tap + → ADD DEVICE MANUALLY → Wi-Fi Hub, and tap your Wi-Fi hub’s name.
  • Enter a network name and password to assign to the Wi-Fi hub. To register IoT devices via the Samsung SmartThings Hub feature, tick Set up SmartThings Hub to activate it. Follow the on-screen instructions to complete the connection.
  • Adding additional Wi-Fi hubs One Wi-Fi hub can cover a 140 m2 connection range (based on timber buildings) but can differ depending on the usage environment. Install an additional Wi-Fi hub to connect to a larger area beyond the connection range with a Wi-Fi network.

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  1. Connect the AC/DC adapter to the additional Wi-Fi hub.
  2. On the mobile device, launch the Samsung Connect app and follow the on-screen instructions to complete the connection. You can connect up to four additional Wi-Fi hubs.

Notices for connecting a Wi-Fi hub

  • Install a Wi-Fi hub near the devices to be registered.
  • When you add additional Wi-Fi hubs, install them within the connection range.
  • Do not place obstacles between the Wi-Fi hub and the devices to be registered.
  • Obstacles such as the human bodies, walls, corners, or fences can weaken the signals.
  • When using the Wi-Fi hub, it should be connected via the Ethernet cable.

Notices for using Bluetooth

  • To avoid problems when connecting your Wi-Fi hub to another device, place the devices close to each other.
  • Ensure that your Wi-Fi hub and the other Bluetooth device are within the maximum Bluetooth range (5 m). The distance may vary depending on the environment the devices are used in.
  • Ensure that there are no obstacles between the Wi-Fi hub and a connected device, including human bodies, walls, corners, or fences.
  • Do not touch the Bluetooth antenna of a connected device.
  • Bluetooth uses the same frequency as some industrial, scientific, medical, and low power products and interference may occur when making connections near these types of products.
  • Some devices, especially those that are not tested or approved by the Bluetooth SIG, may be incompatible with your Wi-Fi hub.
  • Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes).

Configuring the Wi-Fi Router Feature You can configure the detail settings of the Wi-Fi network. Assigning priority to a connected device You can set the prior connection for the specified devices connected to the Wi-Fi hub’s Wi-Fi network.

  1. On the Samsung Connect screen, tap My devices.
  2. On the registered devices list, tap the Wi-Fi hub.
  3. Tap the button next to Devices on network.
  4. On the connected devices list, select a device to give priority to the Wi-Fi hub’s Wi-Fi network.
  5. Tap the Highest bandwidth priority switch to activate it.

Restricting time for using the Wi-Fi network
You can restrict the time for the connected devices to use the Wi-Fi hub’s Wi-Fi network.

  1. On the Samsung Connect screen, tap My devices.
  2. On the registered devices list, tap the Wi-Fi hub.
  3. Tap the button next to Devices on network.
  4. On the connected devices list, select a device to restrict the time to use the Wi-Fi hub’s Wi-Fi network.
  5. Tap Restrict usage time → Add restricted time.
  6. Set days and time, and then tap ADD.

Adding guest network
You can add a guest network separated from the main Wi-Fi network.

  1. On the Samsung Connect screen, tap My devices.
  2. On the registered devices list, tap the Wi-Fi hub.
  3. Tap → Guest access → Add guest network.
  4. Enter a network name and password and tap DONE.

Samsung Connect app

Introduction
Register Internet of Things (IoT) devices and smart home appliances to the Samsung Connect app on your mobile device, and check their status or control them. To control the devices by location, such as your home or office, create a location and assign registered devices to it. You can also set a mode to control many devices at the same time or set a rule to perform actions automatically at a preset time.

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Registering Devices

Registering smart home appliances via Wi-Fi
Register smart home appliances that support Wi-Fi to the Samsung Connect app and control them. For instructions on how to register devices, refer to the other devices’ user manuals.

  • To view the supported devices, tap Catalog on the Samsung Connect screen.
  • Connected devices’ own errors or defects are not covered by the Samsung warranty. When errors or defects occur on the connected devices, contact the device’s manufacturer.

Registering IoT devices via the Samsung SmartThings Hub feature
Register the Internet of Things (IoT) devices that support Z-Wave, zigbee, LAN, or Cloud-to- Cloud to the Samsung Connect app and control them.

  1. On the Samsung Connect screen, tap .
  2. Tap ADD DEVICE MANUALLY and select a category of the device to register (for example, light bulbs).
  3. Select the device maker.
  4. Follow the on-screen instructions to complete the registration.
  • The Samsung SmartThings Hub feature may not be available depending on the region. Visit www.samsung.com for details.
  • You can only register the IoT devices approved by Samsung. Visit www.samsung.com to see a list of compatible devices.
  • Refer to the other devices’ user manuals for instructions on how to pair with them.

Controlling the registered devices

On the Samsung Connect screen, tap My devices. On the registered devices list, tap a device. The controller for the device will be downloaded. With the downloaded controller, remotely control the registered devices via the Samsung Connect app. Creating locations
You can register devices by location and manage them.

  1. On the Samsung Connect screen, tap My devices.
  2. Tap → Add place.
  3. Enter a location name and tap ADD.
  4. Tap ADD DEVICE to register devices or select devices to assign to the location and tap MOVE.

Inviting members to the created location
Invite other members to the created location to control the devices and modes assigned to that location.

  1. On the Samsung Connect screen, tap My devices.
  2. Scroll the screen to the left or right to select a location.
  3. Tap → Invite member.
  4. Tap Enter Samsung account ID, enter the Samsung account for the person you want to invite, and then tap .

You can invite users by scanning the QR code. Tap CREATE QR CODE and invite other
users to scan it.

  • You can only invite the users login the Samsung account via Samsung Connect app.
  • To accept the invitation, on the Samsung Connect screen, tap the invitation popup and tap ACCEPT. To accept the invitation by scanning the QR code, on the Samsung Connect screen, tap → Settings → Accept invitation (QR code) and then scan the QR code.
  • Follow the on-screen instruction to complete the invitation.

Setting and running modes Set a mode to operate multiple devices at once. To set a mode, you should create locations. Refer to Creating locations for more information.

  • On the Samsung Connect screen, tap My devices.
  • Scroll the screen to the left or right to select a location.
  • Tap : → Add mode.
    The screen for setting modes will appear.

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  • Enter the mode’s title and select an icon for the mode, then tap ADD ACTIONS.
  • Select a device and an action to be operated, and then tap DONE.

For example, select a TV and a robot vacuum cleaner and the corresponding actions to
be operated.

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  • Tap SAVE. The mode is set. You can view the set mode on the designated location screen.

Activating modes

  1. On the Samsung Connect screen, tap My devices.
  2. Scroll the screen to the left or right to select a location that has the mode you want to activate.
  3. Select a mode to activate. The devices you set will operate in accordance with the mode.

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Setting rules
Set a rule for devices assigned to a location to automatically perform actions at a specific time.

  1. On the Samsung Connect screen, tap .
  2. Tap Rules → ADD RULE. The screen for setting rules will appear.
  3. Enter the rule’s title, select a location, and then tap ADD CONDITION.
  4. Tap Time/day (exact) or Time/day (period), enter the time and day, and then tap DONE.
  5. Tap ADD ACTIONS, select devices and conditions, or modes, and then tap DONE. To receive a notification when the devices perform an action according to the rule, tap the Notifications switch to activate the feature.
  6. Tap SAVE. The assigned devices will operate in accordance with the set rule.

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Managing devices and locations
You can manage location and its assigned devices and modes.

  • On the Samsung Connect screen, tap My devices.
  • Scroll the screen to the left or right to select a location.
  • Tap → Edit and use the following options.
  • Set the location or mode as a favorite. You can access the favorites on the Samsung Connect screen.
  • Location name → Place name: Change the location name and its wallpaper color displayed on the Samsung Connect screen when it is set as a favorite.
  • Location name → MEMBERS: View the members to share the location.
  • Location name → REMOVE PLACE: Delete the location.
  • Location name → LEAVE PLACE: Delete the invited location.
  • Device name → Device name: Change the device name and its icon color displayed on the location screen.
  • Device name → Place: Assign the device to another location. This option is only available for the owner of the location.
  • Device name → DELETE DEVICE: Delete the device from the assigned location or deregister the device.
  • To connect a Z-Wave device to another device, on the currently connected mobile device, remove the device from the Samsung Connect app to exclude it. When you remove the device from the Samsung Connect app, the instructions for exclusion will be provided via a URL. Follow the instructions to exclude the Z-Wave device. If you reset the Wi-Fi hub, you should exclude the Z-Wave device and reconnect (re-include) it. For instructions on how to exclude Z-Wave devices, refer respective Z-Wave device’s user manual or contact the device’s manufacturer.
  • For additional Z-Wave network utility functions, visit www.smartthings.com.
  • The Wi-Fi hub automatically sends an Association Set for Lifeline/group1 for 4 nodes after adding a device that supports Association.
  • Mode icon → Name: Change the mode name and its icon.
  • Mode icon → device name: Select an action to be operated when the mode is activated.
  • Mode icon → – : Delete the device from the mode.
  • Mode icon → ADD ACTIONS: Add devices and actions to the mode.
  • Mode icon → DELETE MODE: Delete the mode.

Configuring the Samsung Connect app
Configure the Samsung Connect app settings. On the Samsung Connect screen, tap and use the following options.

  • Add place: Create a new location.
  • Rules: View the created rules. You can also edit or delete rules. This option is only available when you have registered devices to the Samsung Connect app.
  • Notifications: View the notifications from the Samsung Connect app. You can also change the notification settings.
  • Settings: Access information about the Samsung Connect app and Samsung account information. You can also set the Samsung Connect panel to be displayed on the notification panel.
  • Contact us: Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.

Practical usage of the Samsung Connect app
Use the Samsung Connect app to make your life easier and more comfortable. Create rules based on your routine, or easily control the registered devices from anywhere.

  • If you want to start your day with music every morning, connect speakers to the Samsung Connect app and create a rule to play your favorite music when you wake up.
  • If you want to ensure that the office is cool when you arrive on a hot summer’s day, turn on the connected air conditioner via the Samsung Connect app 10 minutes before you arrive.
  • If you want to come home to a clean house, turn on the connected robot vacuum cleaner via the Samsung Connect app 30 minutes before you get home.
  • If you want to improve your home security, create a rule for motion sensors to operate at bedtime and activate the notification feature. When the motion sensors detect unexpected movements, they will notify you. To view other usage examples, tap User stories on the Samsung Connect screen.

Appendix

Troubleshooting
Before contacting a Samsung Service Center, please attempt the following solutions.
Your Wi-Fi hub freezes
If the Wi-Fi hub freezes or hangs, disconnect the adapter from the Wi-Fi hub and reconnect it. Close the Samsung Connect app completely on your mobile device and restart it. If your Wi-Fi hub is frozen and unresponsive, insert a pin into the Reset hole more than 8 seconds. If the tips above do not solve the problem, contact a Samsung Service Center.
Your Wi-Fi hub is not connected with a router
This Wi-Fi hub only supports Samsung Connect routers. Connect only the SAMSUNG Connect Home or the SAMSUNG Connect Home.
Your Wi-Fi hub is not detected by the Samsung Connect app

  • If the Wi-Fi hub freezes or hangs, disconnect the adapter from the Wi-Fi hub and reconnect it.
  • Close the Samsung Connect app completely on your mobile device and restart it.
  • If your Wi-Fi hub is frozen and unresponsive, insert a pin into the Reset hole.
  • Ensure that the other devices are within the maximum connection range.
    If the tips above do not solve the problem, contact a Samsung Service Center.

Other devices cannot connect to the Samsung Connect app

  • On the other device, disconnect from the Wi-Fi network and reconnect to it.
  • Turn the device off and turn it on.

The connection is often disconnected

  • If there are obstacles between the devices, the operating distance may be reduced.
  • Ensure that the other devices are within the maximum connection range.
  • When using the Wi-Fi hub with other devices, the connection may be affected by electromagnetic waves. Use the Wi-Fi hub in environments with fewer wireless devices present.

The Wi-Fi hub works differently as described in the manual Available functions may differ depending on the connected device.

WARNING! This product contains chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please call 1 800-SAMSUNG (726-7864). Samsung Electronics America, Inc 85 Challenger Road,
Ridgefield Park, New Jersey, 07660
Phone: 1-800-SAMSUNG (726-7864)
Copyright
Copyright © 2017 Samsung Electronics America, Inc.
This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics. Trademarks

  • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
  • Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
  • Wi-Fi®, Wi-Fi CERTIFIED™, and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance.
  • Z-Wave and Z-Wave Plus are registered trademarks of Sigma Designs and its subsidiaries in the United States and other countries.
  • All other trademarks and copyrights are the property of their respective owners.

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