LG VERIZON G4 User Manual
Setting Up Your Phone
Welcome to Verizon Wireless. You’re now part of a growing movement that’s about speed, signal and strength. This guide will show you how to set up and use your phone, access special features, and find help.
Step 1. Remove the Back Cover
With the phone facing down, insert your fingernail into the slot located on the lower left of the back cover and lift the cover up gently.
Optional: Replace the SIM Card
The SIM card is pre-installed in your phone. If you need to replace your SIM card, gently slide the old SIM card out of the lower slot. Then slide the new SIM card into the lower slot with the Verizon logo facing up and the cut corner pointed in.
Optional: Insert the microSD Card
If you have a microSD card, slide it into the microSD card slot (the upper of the two slots) with the gold contacts facing down.
NOTE: The microSD card is sold separately.
Step 2. Insert the Battery
Insert the battery, making sure to align the gold contacts. Press down gently to secure the battery.
Step 3. Replace the Back Cover
Place the back cover over the back of the phone, and then press down along the edges to secure the cover.
Step 4. Charge the Phone
Your phone comes with a USB/Charger Adapter and a USB cable that connect together to charge your phone. Before turning on your phone, charge it fully.
WARNING! Please use only an approved charging accessory to charge your phone. Improper handling of the USB/ Charger Port, as well as the use of an incompatible charger, may cause damage to your device and void the warranty.
NOTE: Devices and software are constantly evolving—the screen images and icons you see here are for reference only.
Using Your Phone
Turning Your Phone On/Off To turn your phone on, press and hold the Power/Lock Key for a couple of seconds until the screen lights up. To turn your phone off, press and hold the Power/Lock Key until the Phone options are displayed. Tap Power off > OK.
When you turn on your phone for the first time, you have the option to quickly set up email accounts, sync contacts that you have backed up with Verizon Cloud, turn on location services, and more. Simply follow the onscreen instructions to complete the initial setup of your phone.
Locking and Unlocking your Phone
To turn the screen on, press the Power/Lock Key once and the screen will light up. Then swipe in any direction to unlock it. You can also drag a shortcut icon at the bottom of the screen in any direction to open the app.
To turn the screen on using the KnockOn feature, quickly double-tap the center of the screen.
To turn off your screen and prevent accidental key presses, press the Power/Lock Key.
For added security, you can set up a screen lock such as a Knock Code or numeric PIN.
A knock code lets you unlock the screen when the screen is off by tapping the correct area and sequence.
To set up a knock code:
1. From the Home screen, tap Apps > Settings > Lock screen.
2. Tap Select screen lock > Knock Code.
3. Follow the instructions to create your Knock Code, as well as a backup PIN in case you forget your Knock Code.
Selecting the Home screen mode
You can select one of the two modes: Home and Easy Home. When you first turn on your phone, it will be set to Home mode. The instructions in this guide are written based on the Home mode.
To change mode, tap Apps > Settings > Home screen > Select Home.
Home mode — Standard experience for users who are familiar with Android. If selected, your Home screen will look like this:
Easy Home mode — Simplified and easier experience for the first time smartphone user. If selected, your Home screen will look like this:
Using the Touch Screen
Use touch gestures to move around the screen, open menus, select items, zoom in or out on web pages, and more.
Swipe — Swipe by quickly sliding your finger in any direction.
Drag — Drag by touching an item and sliding it to a new position.
Touch and Hold — Touch an item and hold your finger down to see options.
Double-Tap — Tap two times rapidly to zoom in or out on a web page or picture.
Multi-Touch — Pinch or spread your thumb and index finger to zoom in or out.
Making a Call
- Tap the Phone icon on the Home Screen
- Enter the number you want to Call
- Tap the Call icon to place the Call
Receiving a Call
Swipe the Answer icon in any direction to answer the call.
Swipe the Ignore with message icon in any direction to send a text message instead of answering.
Swipe the Ignore icon in any direction to ignore the call.
You can make High Definition Voice and Video Calls with this phone when you add Advanced Calling to your line.
Visit VerizonWireless.com/AdvancedCalling to learn how.
Visual Voice Mail
Listen to, manage, and delete your messages directly from your phone, in any order, without having to listen to instructions.
- From the Home screen, tap Voice Mail.
- Follow the instructions to set up your Voice Email.
NOTE: Voice mailboxes not set up within 45 days will be canceled. Your voice mailbox is not password protected until you create a password by following the setup instructions.
Sending a Text
- From the Home screen, tap Message+.
- Tap the Compose icon to start a new.
- Enter a contact’s name or number in the To field and enter your message in the text.
- Tap the Send button to send your.
- From the Home screen, tap Camera.
- Tap the Capture button to take a picture (if shown) or just tap the screen.
The Laser Auto Focus measures the distance to the subject using laser technology. Laser Auto Focus allows for improved focusing speed and object detection in low-light situations.
Setting Up Email
- From the Home screen, tap Apps > Settings > Accounts > ADD ACCOUNT.
- Tap Email and select the desired provider.
- Enter your email address and password and any other necessary information.
Hundreds of thousands of apps are available to download from Google Play.
From the Home screen, tap
Apps > Play Store.
To view two apps at the same time:
- Tap the Recent Apps Button > Dual window.
- Tap or drag the desired app icon to the top or bottom portion of the screen.
- Tap the tab for the following options:
Switch the two screens
View the apps list
Full screen view
Close current app
Smart Notice reminds you about declined calls, recommends deleting unused apps and shows you other useful information based on the time of day, your location, and how you usually use your phone.
Tap the Menu icon to adjust the Smart Notice settings.
LG Health lets you keep track of your activity and workouts right on your phone. Get a daily summary of the number of steps you’ve taken, the number of calories you’ve burned, and more.
On the Home screen, swipe right, and then tap LG HEALTH to get started.
Adjust accessibility settings to assist users who have impaired vision or hearing, or reduced dexterity.
- From the Home screen, tap Apps > Settings > Accessibility.
- Set the desired options to improve accessibility.
Using Talk Back
Talk Back provides screen reading to assist people with impaired vision.
- On the Accessibility screen, tap Vision > Talk Back. Then tap the Talk Back switch to turn it on.
- Tap Settings at the bottom of the screen to adjust the Talk Back setting.
NOTE: When Talk Back is on, double-tap when you hear the item you want. (You can change to single-tap in Settings.)
Support & More
My Verizon Mobile App
Manage your account, track your usage, edit account information, pay your bill and more.
Get Help Using Your Phone
Use your Help app to get assistance at your fingertips, right from your phone.
From your computer, visit
Call (800) 922-0204.
Follow us @VZWSupport.
Download a User Guide from
Hearing Aid Compatibility Information
This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult Verizon Wireless or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult Verizon Wireless or the phone retailer.
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